Expert Online Counselling

Online Counselling and Psychotherapy services from the comfort and safety of your own home

Online therapy and counselling appointments are conducted just like face-to-face sessions – where you will be able to see, hear and interact with your counsellor or psychologist ‘virtually’ for the length of the session.

Expert Online Therapy Australia

No matter where in the world you are – if you have a half reasonable internet connection – you’ll be able to access online psychological counselling. It’s one of the few positive things to come out of Covid.

As a result of forced lockdowns across cities and central regional hubs, particularly in the central business districts, it has become very difficult to arrange face-to-face counselling sessions. Given that Covid has exacerbated peoples’ general levels of anxiety and depression, the need for expert counselling services has never been greater.

This problem has been even much worse for people suffering diagnosed mental health disorders who require intense and ongoing psychotherapeutic treatment for serious conditions. Indeed, the rise in self-medication (by illicit drug and alcohol abuse) and self-harm has been quite alarming.

Thus, most counsellors and psychologists now offer a range of online psychotherapeutic services to a much broader base clientele then they have in the past. Generally speaking, clientele will usually live or work close by to their therapists because of convenience. In some ways this limited the scope for the psychotherapeutic relationship because of what may be a limited pool of therapists to choose from; particularly in small regional towns.

Online Counselling Australia

For example, in most regional centres’ there are very few counsellors and psychologists to choose from; and usually their schedule is already full -and more importantly- there might not be a local therapist with the requisite skills to suit your particular needs. But that is now all in the past.

Even if you live in the outback or in a remote coastal village, or even on one of the South Pacific Islands, you can now, relatively easily, access expert online counselling at times suitable to you – and as suited  to your own particular needs and circumstances.

Privacy and confidentiality are major features of the therapeutic relationship. If you live in a closely connected area you might be concerned that your therapist has (or may develop) common communal connections with people you know, or are even related to, which can cause a one to withhold important information about their true feelings and thoughts, which a therapist really needs to know about in order to help.

Online Counselling Australia

e.g. a person questioning their sexuality might perceive a ‘risk’ in openly discussing this with a local therapist who frequents the same communal gatherings and who has common communal relationships; rightly or wrongly it can be a difficult thing for a client to open up.

Indeed, it can be refreshing to talk with a therapist located outside your local region as they might be able to offer different perspectives and a wider range of therapies. Quite often client’s come to us after having tried a range of therapists -including some offering alternative therapies- who they just didn’t seem to gel with, either on a humanistic or therapeutic level. We know that the therapeutic relationship between therapist and client is a key factor in the outcome of therapy.

One of the main beneficiaries of online therapy and counselling are those unfortunate people suffering debilitating injuries and/or illnesses which prevent or otherwise hinder them from leaving their home. Often in situations like this, serious depression and anxiety disorders can manifest. Even in normal times -pre Covid – many people had to suffer the inconvenience and indignity of having to travel (sometimes vast distances) for face-to-face counselling sessions, which understandably aggravated their stress and paid levels.

Online Counselling Australia

Thus, online psychotherapeutic services can help such persons without the need for them to leave their safe environment. However, there will be many cases where the real benefit of psychotherapy can only be achieved with face-to-face consultations; or a mix of both face-to-face and online consultations. Every client is unique.

Note: Online counselling is not appropriate for people who are homicidal, suicidal or self injuring. If at any time you are concerned about your personal safety or the safety of another person, please contact your local hospital emergency department, or otherwise contact emergency services on 000 for immediate assistance. Where there is not an immediate emergency ‘Lifeline’ may also be able to provide assistance on 13 11 14

We should not forget about the carers of people in such situations. They too can suffer anxiety and depression related disorders stemming from their caring role. Their life has changed as well – and to make it worse, they might not be able to leave the person they care for in order to attend face-to-face counselling consultations. This is another benefit of online counselling as they can do it from the privacy of another room. Think about persons suffering Agoraphobia for example – online counselling is a ‘God-send’ for them.

Some examples of the diverse nature of online clientele include:

  • a lone yachtsman hundreds of miles out to sea;
  • miners working in remote locations in Australia & Overseas;
  • defence force personnel stationed overseas or remotely;
  • ex-pats’ living abroad feeling isolated & forgotten;
  • actors on-set isolated from friends & family for long periods;
  • tourism workers with no-end insight to the lockdowns;
  • farmers struggling with isolation & drought;
  • ‘tree changes’ having difficulty adjusting to non-urban life;
  • people -in small country towns- questioning their sexuality;
  • outback adventurers suffering isolation & despair;
  • disabled people who can’t leave home, and their carers.

Working from home during Covid: By far the fastest growing demographic of people seeking online counselling are those working from home – feeling cooped up and isolated and without peer comradery’ – often with the added burden of kids at home needing home schooling – all the while having to maintain and grow KPI’s – and often made all the worse be there being no real ‘switch off’ … no more once out the door leaving work behind … it’s now already at home living there with them. At first working from home sounded great but we’re now learning it’s not as good as many thought – the psychological ‘switch on’/ ‘switch off’ is no longer as distinct.

Expert Online Counselling Australia

Our online counselling services are done by ‘video-audio’ session and can be accessed by clients via a desktop or mobile device. Our preferred method of online counselling is via ‘Zoom’: read more below >

Lastly, it is important to know, that just like face-to-face counselling, online counselling is conducted in a private atmosphere and can engage a range of proven therapeutic techniques including cognitive behavioural therapy; as well the counsellor remains bound by his or hers professional obligations as to competency and confidentiality.

Our expert online therapy and counselling services engage a range of proven therapeutic techniques including cognitive behavioural therapy CBT which has proven to work well in the treatment of:

  • Anxiety
  • Depression
  • Mood Swings
  • Stress Management
  • Anger Issues
  • Low Self-Esteem
  • Grief & Bereavement
  • Obsessive-Compulsive Disorders
  • Eating Disorders – Dysmorphia
  • Substance Dependence
  • Trauma & PTSD/PTSI

Making an Appointment for Online Counselling

Free 10min Phone Consultation

If you’ve decided it’s time to seek out expert online counselling, then you’ve already done the hardest part by recognising that you could use support with your mental health or an emotional issue.

Free 10min Preliminary Consultation

To help you decide if you are ready to begin therapy, we offer a free 10-minute phone consultation in which we can discuss the problems you are experiencing and to determine if online counselling and psychotherapy might benefit you.

Of course, you will have the opportunity to ask any questions you may have, and together we can decide whether our online services are the best fit for you. To book your free phone consultation, please click on the button below:

Free 10min Consultation

Appointment Fees

Our current hourly rate for online consultations with a Counsellor / Psychotherapist is $110.00 (incl’ GST) – and with a Psychologist $265.00* (incl’ GST)

Note: *Online counselling with a Clinical Psychologist can, in most cases, be covered in large part by a Medicare rebate through a ‘Mental Health Treatment Plan’ (MHTP) – however, there are important matters for you to be aware of before obtaining one. Please read our article before you obtain a MHTP >

Payments: Online appointments are prepaid. At the time of making an appointment we’ll provide you an electronic invoice, which will have our bank details and credit card facilities.

How do I access Online Counselling?

As mentioned, our online counselling services are done by ‘video-audio’ session and can be accessed by clients via a desktop or mobile device.

Our preferred method of online counselling is via ‘Zoom’: it’s easy to download and best of all it’s free.

Once a consultation is arranged, we will send our client a ‘Zoom-invitation-link’ which can be simply clicked on at the prearranged time which will connect us.

Click on this image to learn about Zoom and how to use it – it’s free.

Online Counselling Australia

What can you expect for your first online counselling session?

Once a consultation is arranged, and before the session begins, you will be emailed a ‘consent form’ which you should look over carefully, and then follow the instructions to send your consent back via email. We will likely already have some of your basic information from when you make the appointment, but we will need you to consent to us collecting additional information during the counselling session.

This consent form will explain the framework of therapy- the frequency and duration of your -expected- sessions, the rules about confidentiality and information about fees and payment. Your informed consent basically forms the foundation of an agreement between you and your counsellor as to how we will work together. A road-map if you will.

Book an Online Counselling session

Sometimes clients may feel awkward or anxious about seeing a counsellor on a screen rather than in a clinical environment. It is the job of the counsellor to try and address those worries and help you feel as comfortable as possible. For you, as the client, the trick is to find a place that feels comfortable and confidential before the online session begins. In the same way that we make sure there is as little distraction as possible in our clinic, you need to do the same if you are calling in from elsewhere so that the focus is on you with as little distraction as possible. We want to make sure you are getting as much out of the sessions as possible. This after all, is your time.

We listen to you. The first session is for us to understand what the issue or issues are that has brought you to us. Until we fully understand your reason(s) for seeking therapy, it is impossible for us to conclude a particular therapy or approach to go forward with. While the first session may seem a little unstructured to you, from the counsellor’s perspective it all about understanding you.

It is important to know that there is no right or wrong way to tell your story. Some people prefer to start at the beginning and go through their story chronologically. This can be quite cathartic, sought of getting things off your chest as it were. Others prefer to start with the most pressing concern in the present moment and work backwards from there. There are many different ways to approach your story and all of them are fine; but, our focus will be to keep you focused so that together we expose the core issues.

Some things your counsellor or psychologist will want to know about in the first (or first few) sessions include:

  • Your family history;
  • Your current situation including important relationships, work or school, and daily habits;
  • How you are experiencing your symptoms: how long they have been present, and information about the timing of their onset;
  • Past experiences you may have had with therapy: if there was anything about your past experience that was particularly helpful or not;
  • Many counsellors will view the first therapy session as an evaluation period. The goal here is to get to know one another better and to see if you and your counsellor are a good fit;
  • And of course, your counsellor will want to fully explore your goals for therapy to understand better what you are hoping to get out of the experience.

Remember, counselling and psychotherapy is not just for mental-health issues, it’s also an effective strategy for dealing with relationship problems and other difficult life events.To find out more about the Benefits of Counselling click on this link >>

Expert online counselling can engage a range of proven therapeutic techniques including cognitive behavioural therapy CBT which has proven to work well in the treatment of:

Online Counselling from anywhere

While most of our clientele reside in Australia, we’re not necessarily limited by boarders.

Free 10min Preliminary Consultation

Nevertheless, in some countries such as the USA for example there are radically different business and qualification licenses required. Generally speaking, though, Australian ex-pats can access our services from anywhere in the world. Indeed, we regularly provide online counselling services to clients residing in the Northern Mariana Islands, the Federated States of Micronesia, Fiji, French Polynesia, Kiribati, the Marshall Islands, Nauru, New Caledonia, New Guinea, New Zealand, Palau, Solomon Islands, Timor Leste, Tonga, Tuvalu, Vanuatu, and Wallis & Futuna, and even as far away as Africa, to name but a few.

Author: Charles Pratten